When you try to upgrade to new version of VMware tools , Installation wizard asks you to uninstall older version .
If you can’t do it , or uninstall feature failed to complete, you will need to uninstall them manually.
You may receive the following errors
A previous version of VMware Tools is already installed
To remove old VMware tools follow the steps bellow:
- Open registry editor
- Navigate to the following key
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionuninstall search for VMware Tools related branch and delete the key Please note:Do not delete the entire uninstall branch. - Navigate to
HKEY_LOCAL_MACHINESoftwareClassesInstallerProducts search for VMware Tools related branch and delete the key
Please note:Do not delete the entire Products key - Navigate to
HKEY_CLASSES_ROOTInstallerProducts search for VMware Tools related branch and delete the key
Please note:Do not delete the entire Products key - Navigate to
HKEY_LOCAL_MACHINESoftwareVMware Delete the branch called VMware Tools. - Delete the "VMware Tools" directory within in the Vmware directory under Program Files
- Restart the server
- Install updated version of VMware Tools through Vsphere Client or VMware client
